Diagnostics for Computer
Automated diagnostics and consistent grading for Windows PC and Mac

Tests Windows PC, Mac and Chromebook - laptops, desktops and servers.
-
30+ hardware tests
-
Automated grading
-
Full device-data capture
-
Audit-ready certificates
Blackbelt360 Diagnostics for Computer delivers automated, consistent hardware testing and automated grading for computers, laptops, desktops and servers. Built for ITAD operations, enterprise IT departments and computer refurbishers processing high volumes of mixed hardware, it runs a comprehensive suite of diagnostic tests - keyboard, CPU, screen, RAM, storage, battery and more - to grade and certify the condition of every device. By combining automated testing with intelligent grading logic, it reduces mis-grading, improves resale yields and accelerates speed to market.
What Diagnostics for Computer does
A full suite of tests on every machine - keyboard, CPU, screen, RAM, storage and components - so nothing functional is missed and nothing faulty slips through.
Intelligent auto-grading turns test results into a consistent grade, reducing mis-grading and accelerating throughput in high-volume environments.
Supports the full range of Intel-based and Apple Silicon computers, Windows and Mac, Chromebooks and servers.
Industry-standard APIs and Webhooks connect Diagnostics for Computer straight into your ERP, WMS or asset-management system.

Comprehensive Testing and Auto Grading
The diagnostics engine runs extensive tests on computer and Mac devices, with auto-grading that improves accuracy and streamlines the process. In high-volume environments that's what ensures every device meets your operational standard before resale or redistribution - consistently, and at speed.
WHAT IT TESTS. A representative selection from 30+ hardware tests:
Keyboard - Each key's functionality and responsiveness
Trackpad - Evaluates sensitivity & accuracy
Display - Screen quality, resolution, & colour accuracy
Webcam - Clarity and operational status
Ports - USB, HDMI, & other ports
CPU - Processor speed and efficiency
Memory - RAM capacity and performance
Storage - Read/write speeds and drive health
Microphone & Speaker - Audio input and output for clarity & volume
WiFi - Connection stability and strength
Bluetooth - Pairing and connection
Battery - Recharge status and recycle counts
Device Information Capture
Collects and verifies vital device information - make, model, serial number and OS - and uses external APIs for enhanced data capture such as iCloud status and MDM details.


Diagnostics Certificate
Blackbelt360 provides a certificate of diagnostics for every transaction, with unique device information captured on each one - audit-ready proof of condition for every device.
Download an example diagnostics certificate

How it fits the platform
Diagnostics for Computer is the computer testing capability in the Blackbelt360 platform. It runs in the same workflow as DataWipe for Computer (certified erasure), Grade (consistent grading to global standards) and Price, on one shared audit trail - so a machine can be tested, erased, graded and priced without ever leaving Blackbelt360.
DataWipe for Computer · Grade
Diagnostics for Computer
Blackbelt360’s Diagnostics for Computer software delivers fast, accurate hardware testing and automated grading for computers, laptops, desktops and servers — reducing mis-grading, improving resale yields and accelerating speed to market.
