Blackbelt360 Video Library

In this first edition of Blackbelt360’s interviews, Nancy Ampaw recaps the BackForum 2024 event in Paris with insights from Joy Howard, CMO of BackMarket. Together, they explore trends to watch in the refurbished sector for 2025, the rising concerns around AI in tech and marketing, and the differing perceptions of refurbished devices among UK and US consumers. Tune in for an international perspective on the rapidly growing refurbished and software industry!

In this interview, Nancy Ampaw speaks with Ben Wood, CMO of CCS Insights, to discuss key insights and predictions for 2025. They cover the nuances of device grading and its impact on the refurbished market, the balance between automated grading and the human touch needed to ensure quality, and Apple’s expanding influence in shaping the second-hand iPhone market. Tune in to gain expert perspectives from a recognized panellist and speaker in the refurbished sector at the 2024 Circular Summit.

In another insightful conversation, Nancy Ampaw speaks with Nick-Hague Moss, Head of Telecoms at NIQ GFK, on the final day of the Circular Summit 2024. They delve into generational differences in iPhone purchasing habits, the rise of eco-conscious consumerism, a summary of key trends in the refurbished industry for 2024, and what to expect as we head into the new year. Don’t miss this in-depth discussion on critical topics shaping the future of the refurbished tech market.

In this insightful session, Nancy Ampaw sits down with David Edmans, Senior Wireless Manager at Wireless Excellence, to explore the transformative potential of 5G technology. He discusses how 5G is set to revolutionize connectivity, particularly in developing countries, by enabling faster, more reliable access to networks. David explores the challenges and opportunities in deploying 5G infrastructure globally, highlighting its role in bridging the digital divide and fostering economic growth. He also examines the implications of 5G for industries and consumers alike, providing a comprehensive overview of what the future holds for this groundbreaking technology.

In this focused conversation, Nancy Ampaw sits down with cybersecurity expert Mark Mullins to discuss the critical importance of cybersecurity in today’s digital landscape. With over 30 years of experience in the ICT industry, Mark shares insights into the evolving threats and the strategies organizations must adopt to safeguard their operations. He discusses the integration of cybersecurity measures within industry practices, emphasizing the need for proactive approaches to protect against cyber risks. Mark’s expertise offers valuable guidance on building resilient systems and fostering a culture of security awareness across all levels of an organization.

In this engaging discussion, Nancy Ampaw sits down with Märt Kroodo, CEO and founder of 1oT, to explore the profound impact of the Internet of Things (IoT) on various sectors. He examines how IoT is transforming industries by enabling smarter operations, enhancing efficiency, and creating new business models. Märt highlights the challenges and opportunities associated with IoT adoption, including connectivity issues and data management. He also shares his vision for the future of IoT, emphasizing its potential to drive innovation and improve quality of life on a global scale.