The world’s safest Data Erasure & Diagnostics software…
…is also the easiest to configure
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Streamlined Efficiency >
Streamlined Efficiency >
Blackbelt360 redefines the refurbishment process with a software solution that’s as fast as it is reliable. From precise diagnostics to secure data erasure, our platform ensures your operations are streamlined and compliant with global standards for data protection. Experience efficiency that grows your business, confidently and at scale.
Easy Cloud Configuration >
Easy Cloud Configuration >
Gone are the days of complex setup processes. Blackbelt360 offers seamless cloud configuration, allowing you to get up and running quickly, regardless of your tech expertise. Our platform is designed for ease, enabling you to install on both Windows and macOS without the need for additional hardware investments.
Tailored for Your Growth >
Tailored for Your Growth >
Our mission is to facilitate your expansion in the refurbished device market. With Blackbelt360, you can process multiple devices simultaneously, ensure consistent grading, and maximize asset value with ease. Embrace the power of technology that’s customized to support your business's unique needs and objectives.ONBOARDING
OPERATIONS
OUTCOMES
At Blackbelt, we make software you can trust.
How do we do that? Blackbelt's software guarantees compliance with global data protection and privacy regulations, ensuring seamless processing of devices. We prioritize safeguarding your customers' sensitive data and privacy rights, fostering trust and confidence among your clientele. Our software complies with the highest industry standards as set by the following:
R2v3 is SERI’s (Sustainable Electronics Recycling Intl.) global certification standard for the Information Technology Asset Disposal (ITAD) industry.
The GSMA (Global System for Mobile Communications Assoc.) is an organisation representing the interests of mobile network operators worldwide.
ADISA (Asset Disposal and Information Security Alliance) provides accreditation for IT Asset Disposal (ITAD) and data erasure service companies.
ISO 9000 is a set of QMS standards that recognize organizations whose products or services keep within statutory and regulatory requirements.
The FCS (Federation of Communication Services) is the largest trade association for the professional communications services industry in the UK.
The National Institute of Standards & Technology (NIST) is a U.S Department of Commerce agency promoting US innovation and industrial competitiveness.
GDPR (General Data Protection Regulation) ensures that businesses safeguard the processing and movement of all EU and UK citizens’ personal data.
NIS (Networks and Information Systems) is European Union cyber security legislation setting standards of NIS security across the EU’s critical infrastructure.
Excellent and state-of-the-art products. We get great support and, compared to other diagnostic applications, we have no significant outages.
“As the UK’s largest tech retailer, our mission is to help customers enjoy amazing technology. This means not only helping our customers choose and enjoy shiny new kit, but also giving longer life to the tech they already own.
One key area we identified as being both a customer and business pain point was the process of processing laptop returns and repairs – an area where it is really important to run an efficient diagnostics process at the get-go, to prevent non-faulty laptops being sent off for repair, and vice-versa.
We needed a consistent process for our stores so that colleagues could confidently diagnose laptop issues for customers, regardless of their technical ability. The solution we launched displays the diagnostics we carry out on the laptop, all live with the customer. Some tests are fully automated, the rest are fully guided, allowing customers and colleagues to be confident in the process and final decision reached.
Using the Blackbelt tool helps us to standardise the screening process, making it as straight-forward and objective as possible, and ensuring that we are screening accurately and consistently across the business. Customer issues are being resolved as early as possible, and as a business we have reduced costs by lowering the amount of returns.”
“Blackbelt’s software has revolutionised the way we operate. Their state-of-the-art software and simple user interface have shortened our procedures, increasing production and efficiency everywhere.”
“Blackbelt’s superior software has helped our overall efficiency. They have been a great partner in developing tailor-made solutions to fit our specific business needs. Blackbelt has a best-in-class team that is dedicated to providing excellent customer service. This is without a doubt one of the best companies we have had the pleasure of partnering with.”
"Blackbelt has been an absolute game-changer for Cash Converters. The software has addressed Cash Converter’s pressing need for a reliable and efficient solution to thoroughly check and analyze the mobile devices they handle regularly".
“We have been using Blackbelt software to test the mobile phones we buy since February 2017. It has cut the number of broken devices to almost nothing and saved us £1,000s in broken stock and wasted staff time. I would recommend it to anyone that deals with pre-owned devices.”
“We’re excited to have BlackBelt360 as a partner for BackForum Paris 2024. They’ve become a key player in the refurbished device space, making a significant impact on extending device lifecycles. Whether you’re a reseller, buyer, wholesaler, or software provider, everyone plays a part in contributing to the refurbished ecosystem, and BlackBelt360 is at the forefront of this movement. Their commitment to sustainability and innovative software solutions sets them apart, making them a perfect fit for this year’s event.”